Shipping policy
Shipping Policy
Our Commitment
We’re committed to getting your order out quickly and reliably. Every order is carefully prepared and shipped within 3 business days (mostly in 1-2 business days) (Monday–Friday, excluding holidays).
Shipping & Delivery Times
Delivery times are estimated at checkout and depend on the shipping carrier and destination. While most orders arrive on time, occasional delays may occur once the package is in transit.
Tracking Your Order
As soon as your order ships, you’ll receive a tracking number so you can follow it every step of the way.
Carrier Responsibility
Once your package is handed over to the carrier, delivery is managed by them. While we do everything we can on our end, we’re unable to control carrier-related delays.
Delivered Packages
If tracking shows your order as delivered, it is considered successfully fulfilled. If you can’t locate your package, we recommend checking with neighbors or contacting the carrier directly—they can often provide additional details.
Shipping Address Accuracy
Please double-check your shipping details at checkout. Orders shipped to incorrectly entered addresses cannot be guaranteed.
Lost or Stolen Packages
We understand how frustrating this can be. While we are not responsible for packages that are lost, stolen, or misdelivered after shipment, we’re always happy to guide you on the best next steps with the carrier.